Catersource + The Special Event is part of the Informa connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

View, browse, and sort the ever-growing list of sessions by pass type, track, and format.

If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.

Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.

Streamline Your Sales: Eliminate Friction & Boost Sales Conversion!

Alan Berg  (Managing Member, Wedding Business Solutions LLC)

Location: Grand Ballroom B

Date: Thursday, February 27

Time: 12:30 pm - 1:15 pm

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass

Track: CS-Sales, CS-Marketing

Vault Recording: TBD

Audience Level: All

Are you making your customers navigate through hoops to inquire and buy from you? Gen Y and Gen Z value efficiency and seamless experiences. In this dynamic session, we'll uncover the hidden barriers that hinder smooth transactions and push potential customers away. Don't miss out on the chance to revolutionize your customer experience and drive your business towards success!
Join us to discover: