View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Alan Berg (Managing Member, Wedding Business Solutions LLC)
Location: Grand Ballroom B
Date: Thursday, February 27
Time: 12:30 pm - 1:15 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass
Track: CS-Sales, CS-Marketing
Vault Recording: TBD
Audience Level: All
Are you making your customers navigate through hoops to inquire and buy from you? Gen Y and Gen Z value efficiency and seamless experiences. In this dynamic session, we'll uncover the hidden barriers that hinder smooth transactions and push potential customers away. Don't miss out on the chance to revolutionize your customer experience and drive your business towards success!
Join us to discover: