View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Kawania Wooten, CMP (Principal Consultant, Howerton+Wooten Events and The Enlightened Creative)
Pass Type: All Access, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass
Track: TSE-Leadership & Professional Development, TSE-Event Planning
Vault Recording: TBD
Audience Level: All
What is the key behind teaching your clients how to be good clients? What steps should you take to ensure that you convert your clients into your ambassadors for your business? During this session, 17-year industry veteran Kawania Wooten shares the lessons she's learned by using her company's systems and processes to effectively onboard, communicate, educate, manage, provide stellar service, and off-board her clients.