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Kawania Wooten, CMP (Principal Consultant, Howerton+Wooten Events and The Enlightened Creative)
Location: Grand Ballroom C
Date: Tuesday, February 25
Time: 2:30 pm - 3:30 pm
Pass Type: All Access, Combined CS/TSE Conference Pass, TSE Conference Pass, TSE Premium Pass
Track: TSE-Leadership & Professional Development, TSE-Event Planning
Vault Recording: TBD
Audience Level: All
What is the key behind teaching your clients how to be good clients? What steps should you take to ensure that you convert your clients into your ambassadors for your business? During this session, 17-year industry veteran Kawania Wooten shares the lessons she's learned by using her company's systems and processes to effectively onboard, communicate, educate, manage, provide stellar service, and off-board her clients.