View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Terrica Skaggs (CEO, Cocktails & Details® / Terrica Inc.)
Location: Floridian B
Date: Thursday, February 27
Time: 12:30 pm - 1:15 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass, TSE Conference Pass, TSE Premium Pass
Track: Bridge (All pass holders)
Vault Recording: TBD
In the competitive world of events, creating a client experience that goes beyond expectations is essential to standing out. This session unveils a strategic framework for designing a seamless and unforgettable journey, from the initial inquiry to the final send-off. Discover actionable strategies to build rapport, personalize interactions, and leave a lasting impression on every client. Learn how to leverage powerful tools and techniques to cultivate client loyalty and ensure your business thrives on word-of-mouth recommendations.