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If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
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Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Terrica (CEO, Cocktails & Details® / Terrica Inc.)
Location: Floridian B
Date: Thursday, February 27
Time: 12:30 pm - 1:15 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass, TSE Conference Pass, TSE Premium Pass
Track: Bridge (All pass holders)
Vault Recording: TBD
In the competitive world of events, creating a client experience that goes beyond expectations is essential to standing out. This session unveils a strategic framework for designing a seamless and unforgettable journey, from the initial inquiry to the final send-off. Discover actionable strategies to build rapport, personalize interactions, and leave a lasting impression on every client. Learn how to leverage powerful tools and techniques to cultivate client loyalty and ensure your business thrives on word-of-mouth recommendations.