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Turning Leads into Customers for Life

Jennifer Perna (Owner and Founder, Fulton Market Consulting)

Location: I-E Islander

Date: Tuesday, March 10

Time: 3:15pm - 4:00pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!

Track: Sales & Marketing, Business & Operations

Vault Recording: TBD

Audience Level: All

Jennifer has worked with hundreds of salespeople in the past 20 years. She can identify the successful sales stars within seconds of her introduction; they are engaging, listen and show interest in the conversation. They also immediately follow up with a thank you note and always mention something from that initial chat. This makes Jennifer want to stay in touch and is a key indicator of how this salesperson approaches each lead that comes their way. These salespeople understand true customer service.