View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Steph Zilli (COO, Zilli Hospitality Group)
Location: Palm A
Date: Thursday, February 27
Time: 12:30 pm - 1:15 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass
Track: CS-Business, Financials & Operations, CS-Leadership & Professional Development
Associations and Accreditations: LCA member
Vault Recording: TBD
Audience Level: All
In this session, you'll discover the secrets to running a successful and profitable family business without straining relationships. Zilli Hospitality Group (ZHG) has been a family-owned business in the hospitality industry for 55 years—an impressive feat, like 1,000 years in dog life! Our journey began with a Tasty Freeze, then evolved into family dining, and eventually blossomed into fine dining. When tragedy struck, the Zilli family pivoted to catering, taking a leap of faith that paid off big time. Today, ZHG operates nine exclusive venues in Milwaukee, WI, and has built a reputation for creating memorable events for groups ranging from 2 to 23,000 guests.
Steph will share how ZHG keeps the family business running smoothly with weekly family meetings, setting ground rules, putting the right family members in the right roles, and defining each member's responsibilities. You'll learn how to build trust and keep family bonds strong, both at work and at home. These strategies will help your family business not just survive, but thrive, creating wealth, opportunities, and a lasting legacy for the next generation. Join us to learn how to deliver the "WOW" factor while keeping the family ties tight.