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View, browse, and sort the ever-growing list of sessions by pass type, track, and format.

If you are seeing varied colors of session titles, here is your guide:
Dark teal = Catersource education sessions
Dark orange = TSE education sessions
Black = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.

Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.

Earn CMP credits!

ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.

Sh** (or Stuff) Happens: Save Your Reputation & Bounce Back Stronger

Shannon Tarrant  (Founder, Wedding Venue Map)

Location: 9C

Date: Wednesday, February 14

Time: 1:00 pm - 2:00 pm

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!

Track: CS-Marketing, CS-Business & Professional Development

Vault Recording: TBD

Audience Level: All

No one is perfect. With so many moving parts and variables within a business, you're bound to make a mistake at some point. Your most valuable asset is your brand's reputation. It's important to take proactive steps to present the best public face possible with a reputation strategy. Learn how to stay on top of how you are perceived by customers, prospects, and other event professionals.
You will learn:
• Tips for the right verbiage to de-escalate the issue
• Best practices to manage your digital reputation
• How to turn managing your reputational risk into an ongoing initiative