View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Steve Moore (Director of Special Events, AFFAIRS at the FOX THEATRE)
Location: Grand Ballroom F
Date: Tuesday, February 25
Time: 2:30 pm - 3:30 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass
Track: CS-Sales, CS-Marketing
Vault Recording: TBD
Audience Level: All
Luxury is defined as indulging in something that brings pleasure, satisfaction, or ease. As event professionals, our role is to solve problems for our clients, enhancing their overall experience. In 2023, AFFAIRS to REMEMBER generated over $1.3 million through outsourced items, exemplifying our commitment to creating luxurious experiences and upselling effectively. By offering premium services such as linens, florals, and audiovisual support, we not only meet but exceed client expectations, positively impacting our company's bottom line.
In this seminar, participants will discover strategies for effective upselling through targeted questioning, compelling presentations, and subtle enhancements that personalize client events, thereby adding significant value and differentiating themselves from competitors.