View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Jerin Dunham (Owner & COO, Delightmore)
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass
Track: CS-Business, Financials & Operations, CS-Leadership & Professional Development
Vault Recording: TBD
Join Jerin Dunham, Owner and Chief Operating Officer of Cincinnati's Delightmore Catering & Events as he discusses strategies for increasing market share in the catering industry and the implications a merger might also bring to the table. Learn how to understand your market better with competitor analysis, strategies to increase market share, the concept of a merger (and positive and negative aspects thereof) and how the focus on customer satisfaction and service excellence is the ultimate goal.