Leading for Service Excellence
Barbara Khozam (Customer Service Consultant, Barbara Khozam, Inc.)
Location: Room 228
Date: Wednesday, July 21
Time: 1:00pm - 2:00pm
Pass Type: All Access Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass
Track: TSE-Business & Professional Development
Associations & Accrediting: CMP
Vault Recording: TBD
Audience Level: All
Are you stressed out about building and managing a team the works? Are you a new manager that's in charge of managing your "friends"? Do you want and need a straight-forward leadership class to help you be successful?
You've come to the right place!
Industry expert, Barbara Khozam, will help you understand and learn to deal with the challenges in working with a diverse group of people. Discover little known (and under-utilized) ways to build respect and rapport with everyone on your team today! Prepare for the challenges of being a leader without having to do it all, and know it all.