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Leading for Service Excellence

Barbara Khozam  (Customer Service Consultant, Barbara Khozam, Inc.)

Location: Ballroom A

Date: Thursday, July 22

Time: 4:00pm - 5:00pm

Pass Type: All Access Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track: TSE-Business & Professional Development

Format: Session

Vault Recording: TBD

Audience Level: All

Are you stressed out about building and managing a team the works? Are you a new manager that's in charge of managing your "friends"? Do you want and need a straight-forward leadership class to help you be successful?
You've come to the right place!

Industry expert, Barbara Khozam, will help you understand and learn to deal with the challenges in working with a diverse group of people. Discover little known (and under-utilized) ways to build respect and rapport with everyone on your team today! Prepare for the challenges of being a leader without having to do it all, and know it all.