Jedi Mind Tricks: Harness the Power of Communication to Lead Clients to Magically See Things Your Way
Jennifer Trotter (Owner/Principal Artist, Lip Service Makeup)
Location: Ignite Stage
Date: Wednesday, May 4
Time: 1:00 pm - 1:45 pm
Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass
Track : TSE-Business & Professional Development, CS-Business & Professional Development
Associations & Accreditations: CMP
Vault Recording: TBD
Audience Level: All
Most people don't realize how much our own actions, words, and phrases affect how a client feels....about us, and about the services we're delivering. Learn how to harness powerful tools like positive manipulation, mirroring, and something I like to call "Kindergarten Teacher" voice to instantly build trust, calm clients down, solve problems quickly, and keep clients happy....almost like magic!
Jennifer will use proven techniques and real world examples to demonstrate how much power we truly have to lead interactions to the desired result, whether it's to create trust, set boundaries, or to get a client to calm down. This talk isn't vague or conceptual at all...it includes examples, words, and phrases that attendees can start using immediately.