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Jedi Mind Tricks: Harness the Power of Communication to Lead Clients to Magically See Things Your Way

Jennifer Trotter  (Owner/Principal Artist, Lip Service Makeup)

Location: Ignite Stage

Date: Wednesday, May 4

Time: 1:00 pm - 1:45 pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : TSE-Business & Professional Development, CS-Business & Professional Development

Associations & Accreditations: CMP

Vault Recording: TBD

Audience Level: All

Most people don't realize how much our own actions, words, and phrases affect how a client feels....about us, and about the services we're delivering. Learn how to harness powerful tools like positive manipulation, mirroring, and something I like to call "Kindergarten Teacher" voice to instantly build trust, calm clients down, solve problems quickly, and keep clients happy....almost like magic!

Jennifer will use proven techniques and real world examples to demonstrate how much power we truly have to lead interactions to the desired result, whether it's to create trust, set boundaries, or to get a client to calm down. This talk isn't vague or conceptual at all...it includes examples, words, and phrases that attendees can start using immediately.