"If You Confuse, You Lose" Make Service Experiential!
Deborah Thomas, CDP CSEP Emeritus (CEO & Founder, School for the Service Arts LLC)
Bill Hansen (CEO, Bill Hansen Catering and Event Production LLC)
Alice Conway, CHEP CSEP Emeritus (CEO, AC Event and Hospitality Institute LLC)
Location: Ocean Drive B
Date: Thursday, July 22
Time: 4:00pm - 5:00pm
Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass
Track: CS-Staff Development & Enrichment, CS-Off-Premise Catering
Associations & Accrediting: CMP
Vault Recording: TBD
Audience Level: All
Clarify what is important to clients and guests --- Food, Service or Both? Find Out! Differentiate your service brand. Every event tells a story. Create expressive actors. Grab innovative training tips to go from lackluster events to unforgettable, awesome WOWs. Take away new ideas in service branding and culture.