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View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:dark purple = Catersource education sessions; bright pink = TSE education sessions; and bright blue = those sessions or events that can be attended by anyone. You can sort your experience by pass type, as well as track. Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP and CEH credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. A variety of chef-forward classes have been approved by American Culinary Federation. Keep your professional status up-to-date while having a blast and seeing this incredible lineup of speakers.
Visual process mapping helps everyone understand what needs to be accomplished. How to do it efficiently and consistently - while eliminating waste!
Unique map designs are employed for different information visualizations. Mind Maps are best for brainstorming or creative concept development. While an Ishikawa is for problem-solving - the comprehensive Shingo-Style process maps detail complex activities like packing for events.
This session will review several different visual process maps, their application, and best practices, especially in catering operations. Plus, touch on concepts drawn from Lean, 5S, and Six Sigma methodologies that guide to making better process maps.
Acquire the knowledge in this session to use visual process maps to enhance your guest experience, solve problems, increase productivity, and eliminate waste! There examples, tips on tools; making maps, and getting your staff engaged.
Note: Part 2 will incorporate hands on learning; attendees will make a visual process map.
Part 1 is a lecture. Part 2 is a hands-on session.