How to Deal With Difficult People In Difficult Situations
Barbara Khozam (Professional Speaker, Barbara Khozam, Inc.)
Location: Ballroom B
Date: Tuesday, July 20
Time: 11:00am - 12:00pm
Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass
Track: Bridge (speaks solidly to both caterers & event professionals), TSE-Business & Professional Development
Associations & Accrediting: CMP
Vault Recording: TBD
Audience Level: All
This session is about communicating with people during the most challenging times. It is about avoiding conflict and controlling your triggers when it counts the most. Don't let unmanaged confrontations and conflicts affect your relationships. These types of conflict in the workplace waste time, create stress, and sometimes destroy morale. If you find you click with some people and not other or some people seem push your buttons (on purpose?) or if you yearn for the right thing to say at the right moment, this session is for you.
Don't let unmanaged conflict affect your relationships, waste your time, and/or create stress. While conflicts, disagreements and emotions are normal, problems can occur when they go unmanaged. This webinar will help you take complex solutions and boil them down to simple, measurable actions.