Catersource is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Learn more about Catersource at

How to Deal With Difficult People In Difficult Situations

Barbara Khozam  (Professional Speaker, Barbara Khozam, Inc.)

Location: Ballroom B

Date: Tuesday, July 20

Time: 11:00am - 12:00pm

Pass Type: All Access Pass, All Access Pass, CS Conference Pass, CS Conference Pass, CS Premium Pass, CS Premium Pass, Combined CS/TSE Education Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Conference Pass, TSE Premium Pass, TSE Premium Pass

Track: Bridge (speaks solidly to both caterers & event professionals), TSE-Business & Professional Development

Associations & Accrediting: AEP & CMP

Vault Recording: TBD

Audience Level: All

This session is about communicating with people during the most challenging times. It is about avoiding conflict and controlling your triggers when it counts the most. Don't let unmanaged confrontations and conflicts affect your relationships. These types of conflict in the workplace waste time, create stress, and sometimes destroy morale. If you find you click with some people and not other or some people seem push your buttons (on purpose?) or if you yearn for the right thing to say at the right moment, this session is for you.
Don't let unmanaged conflict affect your relationships, waste your time, and/or create stress. While conflicts, disagreements and emotions are normal, problems can occur when they go unmanaged. This webinar will help you take complex solutions and boil them down to simple, measurable actions.

Presentation Files