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How to Deal with Difficult People & Customers

Barbara Khozam  (Professional Speaker, Barbara Khozam, Inc.)

Location: 162

Date: Tuesday, May 3

Time: 4:00 pm - 5:00 pm

Pass Type: All Access Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass

Track : TSE-Business & Professional Development

Associations & Accreditations: CMP

Vault Recording: TBD

Audience Level: All

This session is about communicating with people during the most challenging times. It is about avoiding conflict and controlling your triggers when it counts the most.

Don't let unmanaged conflict affect your relationships, waste your time, and/or create stress. While conflicts, disagreements and emotions are normal, problems can occur when they go unmanaged. This session will help you take complex solutions and boil them down to simple, measurable actions.