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How to Create Better Standard Operating Procedures

Roy Porter  (Activities Director, Engage Works Inc.)

Location: 340A

Date: Tuesday, March 28

Time: 2:30 pm - 3:30 pm

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass

Track : CS-Culinary Business & Operations, CS-Off-Premise Catering

Associations & Accreditations: CSEP- & ICA-approved

Vault Recording: TBD

Audience Level: All

International Caterers Association
Certified Special Events Professional

SOPs (Standard Operating Procedures) are not gone. Far from it...BUT—the boring, labor-intensive days of writing out of SOPs are over!

Today, SOPs are even more important for safety, best practices, consistency, and eliminating waste. Plus, they build confidence and expertise with your staff.

Now there are new, improved, and better communicating SOPs in the digital world. The answers to questions about procedures and best practices are constantly evolving. There is a paradigm shift from training to organizational learning where you invest in human capital.

In this informative new methods session, you will see how SOPs are now being created and updated in a digital world.

For example, explaining and demonstrating how to properly open a bottle of wine and pour it for service is now easier! The same applies to all other aspects of your business.

The move to customized digital SOPs, specific to your operations, is here to stay!

Need to update a procedure because your staff discovered a better way to execute or communicate the procedure? Maybe your insurance carrier or OSHA has a new requirement that you need to explain? No worries.

Mark your planner to attend and start your move to digital SOPs.