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Hire and Keep Resilient Employees to Navigate Change

Deborah Gilboa, MD  (Resilience Expert and Physician, Ask Doctor G)

Location: Room 233

Date: Tuesday, July 20

Time: 2:30pm - 3:30pm

Pass Type: All Access Pass, All Access Pass, Combined CS/TSE Education Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Conference Pass, TSE Premium Pass, TSE Premium Pass

Track: TSE-C Level Executives, TSE-Business & Professional Development

Associations & Accrediting: AEP & CMP

Vault Recording: TBD

Audience Level: All

Executives know the value of each staff member, but that knowledge and appreciation can be difficult to translate to staff, especially given the daily pressures and schedules faced by each member of the team. Communication struggles in every department are the biggest obstacles to serving customers and each other, as they cause lost time, lost knowledge, and mounting frustration in the very people we need most to engage. Dr. G will focus on prevention, response, and reconciliation tools to build resilience in each member of your team. In this way both the predictable and the unimaginable stressors faced by everyone in the events business can be mitigated and managed with respect for the individual and the department in which they work. Dr. G will outline the strategies you can use to develop each of your employees. Strengthen them in the knowledge that their contributions are crucial – both to their own effectiveness and to the mission of your organization.Work culture grows from deep roots of mission and leadership. Dr. G mobilizes your team by arming each person with the skills they require to communicate effectively, and find more solutions than obstacles.