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Hands on Plated Service 101: From Pass to the Guests – Five Ways. No Chaos, Getting It Right Quickly!

Roy Porter  (Activities Director, Engage-Works Inc.)

Location: Palm A

Date: Wednesday, February 26

Time: 1:00 pm - 2:00 pm

Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass

Track: CS-Off-Premise Catering, CS-Events

Vault Recording: TBD

Audience Level: All

How can you deliver 150 or 1,500+ covers in 15 minutes? By being prepared.

This hands-on interactive session covers how to get hot and cold plates of food from the kitchen area to the guests quickly—and even accommodating last minute changes.

Learn five different service methods and when to use each different style: 2 Up, Post and Sweep, Serving by Teams, Zones, and Restaurant Switch Out.

Place cards are usually not good enough—we'll provide copies of the forms to organize getting orders right every time. Yes, we will practice the service styles with plates!

There will be additional tips on service, service stations, and clearing quickly and with ease,

The end goal is for you to return home to teach your staff an elevated level of fine dining in a catering environment focused on gracious efficient service, balanced with great hospitality!

Presentation Files

FOH_Staffing_levels_and_Tasks.docx
Pre_Event_Meeting_Checklist_Master_01152025.xlsx
Table_Cover_Order.xlsx
Setting_Tables_Checklist_Master_031024.xls
Table_Seating_and_Sizing_Chart.pdf
Table_Service_Directions_Brief.xlsx
CHLA_Event_One_sheet_draft.pdf
Table_Service_Order_Master_01202025.xlsx
TCO_TSO_Combination_By_Teams.xlsx