Hands-on Dining Training Any Staff Can Master, Version 2.0!
Bob Pacanovsky (Chief Hospitality Officer, The Black Tie Experience)
Location: Ocean Drive F
Date: Tuesday, July 20
Time: 1:00pm - 2:00pm
Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass
Track: CS-Event Production, CS-Health & Safety
Vault Recording: TBD
This hands-on session was well received in 2020 and we will be bringing it back in 2021! Version 2.0 will give you the importance of why a well-trained is more important now, than ever. We know events are coming back and you and your staff will get one opportunity to create a lasting impression based on the Service Excellence you deliver.
Version 2.0 will help you and your organization with the 4 R’s by-
-Shaking off the RUST from your staff (both veterans and newcomers)
-Building RETENTION from your staff as training like this adds value
-RAISING the Standards of Excellence with fine dining training, even if you don’t do fine dining
This Hands-on workshop goes through the entire process of tasks associated with the dining service and what the responsibilities are for the front of house when setting up and working an event for your company. Since this workshop is “hands-on”, you can be given the opportunity learn these techniques such as setting the table, proper serving/clearing, beverage service and more) in real-time! Or just take pictures and lots of notes!