Catersource + The Special Event Schedule 2026
Fast Chat: You Had Me at Hello: The Art of the First Impression
Jamie Quickert (Director of Sales, Graduate Columbus)
Location: 308AB
Date: Wednesday, March 4
Time: 11:15 am - 11:45 am
Pass Type: All Access, Combined CS/TSE Conference Pass, TSE Conference Pass - Get your pass now!
Track: TSE-Sales & Marketing, TSE-Leadership & Professional Development
Vault Recording: TBD
They say you never get a second chance to make a first impression—and they’re right. Whether you’re pitching a client, meeting a new vendor, or walking into a room full of decision-makers, those first seven to 10 seconds set the tone.
Our brains are wired to make snap judgments—but that’s not a bad thing when you know how to use it to your advantage. This session breaks down how to make those first few moments work for you, not against you.
We’ll cover:
• Style that speaks: what your visual cues are saying before you ever say a word
• The silent language: how to read (and use) micro-expressions and body language
• Confidence cues: how to walk in like you belong—because you absolutely do
Because first impressions aren’t about perfection.
They’re about presence, connection, and a little bit of magic.