View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Zohe Felici (Owner, Mentor + Coach Wedding + Event Biz Owners)
Location: Grand Ballroom E
Date: Tuesday, February 25
Time: 1:15 pm - 2:00 pm
Pass Type: All Access, Combined CS/TSE Conference Pass, TSE Conference Pass, TSE Premium Pass
Track: TSE-Technology, TSE-Marketing
Associations and Accreditations: CSEP-approved
Vault Recording: TBD
Audience Level: Advanced
Discover how to scale your luxury event business without compromising the white-glove service that sets you apart. This cutting-edge presentation reveals how top event professionals use AI-powered tools to create consistency and scalability in high-end markets. Learn to craft precise job descriptions that attract luxury-minded talent and create AI-enhanced templates that maintain your brand's premium feel across all client touchpoints. We'll explore how to leverage AI for personalized client experiences, automate routine tasks, and use data for predictive event planning - all while preserving the human touch that luxury clients expect. Gain insights into training your team to integrate AI tools seamlessly into your workflows, ensuring a consistent, high-quality experience for every client. You'll learn how to measure success in the AI age with KPIs tailored for white-glove service and calculate the ROI of AI implementation in luxury events. Leave with a roadmap for scaling your business, elevating your service, and staying ahead of emerging trends in luxury event planning. This presentation is your key to unlocking unprecedented growth while maintaining the exclusivity and personalization that defines true luxury.