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(CS) Effective Communication in the Face of Natural Disasters

Christie Osborne  (Founder & Owner, Mountainside Media)

Location: South Pacific B

Date: Tuesday, March 10

Time: 9:15am - 10:15am

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!

Track: CS-Business & Operations, CS-Sales & Marketing

Association: CPCE

Vault Recording: TBD

Audience Level: Intermediate

Natural disasters are out of our control, but the way we handle them is not. Much of crisis communications focuses on preparation and implementation before and during a crisis. This session will touch on these essentials, while focusing on the importance of post-crisis communication during recovery. You will learn:
1. How to communicate pre-crisis decisions to both internal and external audiences.
2. Key strategies for communicating during a crisis, from social media to public relations.
3. Proven methods of communication during recovery efforts and how to bounce back from the crisis.