View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Bryan Neuschaefer (Director of Operations, Saz's Hospitality Group)
Jason Sutton (Director of Operations, Footers Catering)
Location: Grand Ballroom H
Date: Thursday, February 27
Time: 12:30 pm - 1:15 pm
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Conference Pass
Track: CS-Business, Financials & Operations, CS-Off-Premise Catering
Vault Recording: TBD
Audience Level: All
Standard Operating Procedures (SOPs) are the key to growing your business. Delve into the essential frameworks that streamline operations, enhance productivity, and minimize costly errors. Learn from two operations directors who have each grown their companies by over 300% in a decade by ensuring company-wide consistency and clarity. They will share their methodical procedures that pave the way for seamless operations and heightened performance. Whether you're just starting to develop SOPs or looking to refine your existing practices, this class reveals tools and insights to create robust guidelines that drive organizational excellence.