View, browse, and sort the ever-growing list of sessions by pass type, track, and format.
If you are seeing varied colors of session titles, here is your guide:
Cranberry = Catersource education sessions
Bright pink = TSE education sessions
Dark blue = those sessions or events that can be attended by anyone with a Catersource or TSE pass, or requires a separate ticket.
Find your best experience by first choosing the pass type you have purchased. This will weed out all other extraneous sessions.
Sessions do fill up and seating is first come, first served. Note: Individual presentations may also be on this website shortly before the published show dates. They may or may not be the final presentation.
Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Richard Wilner (General Manager: Managing Partner, AFFAIRS to REMEMBER Caterers, Inc.)
Pass Type: All Access, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass
Track: CS-Off-Premise Catering, CS-Business, Financials & Operations
Vault Recording: TBD
Audience Level: All
Along with having culinary prowess and hospitality driven service, caterers need to be more than just order takers. Caterers often bear the greatest accountability and workload at an event; collaborating on the inception, managing design and logistics, the length of physical time at an event, the onsite workforce, number of vendors they interact with and the framework they must work within. Building off the notion that Off-Premise Catering is both a science and art, also comes great accountabilities to clients, employees, profitability for company owners, the working with the guidelines of the facilities we work within, environment and community connections. To become ultimately a successful operation, caterers need to establish guidelines on how they operate to ensure all of these responsibilities are addressed in their day-to-day operation. In this session, a "playbook" will be shared that incorporates more than 30 years of professionally learned "know how," how to harness the power and leverage the role we play at an event, how to provide proper estimates taking into account event logistics, highlight client contract requirements that protect your services based on working conditions, collaborate with other caterers to establish ground rules that create "industry standards," and how to support your community at large.