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Earn CMP credits!
ALL education sessions at this year's conference are approved by The Events Industry Council to count toward your CMP certification. Keep your professional status up-to-date while enjoying and learning from this incredible lineup of speakers.
Passion Graham, CCM (Director of Club Operations, The Governors Club)
Location: Grand Ballroom C
Date: Tuesday, February 25
Time: 4:00 pm - 5:00 pm
Pass Type: All Access, Combined CS/TSE Conference Pass, TSE Conference Pass, TSE Premium Pass
Track: TSE-Event Planning, TSE-Event Mgmt & Production
Vault Recording: TBD
Audience Level: All
The only thing better than an Operations Manager that understands Event Planning is an Event Planner that understands Operations. As someone who has extensive experience on both sides, Passion can speak to the irrefutable importance or detriment to an operation communication can be. She will share personal anecdotes and case studies demonstrating the impact of communication on event success, as well as systems, processes, and immediately actionable items to foster improved communication between planning and event execution.
You will learn:
- Multiple tools for shared documentation and collaborative planning.
- How to effectively implement feedback to increase guest satisfaction.
- Steps to building a collaborative culture and how that impacts creativity and productivity.