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Avoiding Bloodshed: Teaching Performance Management to Culinary Staff

Byron Drake (Associate Director for Retail Operations, University of Montana)

Location: G-H South Pacific

Date: Thursday, March 12

Time: 4:00pm - 5:00pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass - Get your pass now!

Track: Staff Development & Enrichment , On-Premise Catering

Vault Recording: TBD

Audience Level: All

Cooks, chefs, and kitchen personnel are notorious for avoiding best practices in business communications and performance management. This training uses stories and real life examples to illustrate how to improve kitchen communication and increase retention and performance.
Join the U of Montana's Byron Drake and learn tips for:
• Recruiting on-boarding and training
• Setting realistic goals and expectations
• Basic coaching
• Basics of professional communication
• When coaching and training are not enough
• Documentation and follow-up training