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Anticipating the Worst: Crisis Planning for Your Events

Jamie Quickert (Director of Catering, Detroit Institute of Arts)

Eric Drewry (Director of Protection Services, Detroit Institute of Art)

Location: F South Pacific

Date: Wednesday, March 11

Time: 4:00pm - 5:00pm

Pass Type: All Access Pass, CS Conference Pass, CS Premium Pass, Combined CS/TSE Education Pass, TSE Conference Pass, TSE Premium Pass - Get your pass now!

Track: Staff Development & Enrichment , Events

Vault Recording: TBD

While we in the hospitality industry have the amazing opportunity to create events that bring joy and beauty into the lives of our clients and their guests, we would be remiss to not acknowledge the potential for danger each time a large group of individuals gathers in one place. We need only turn on the news to see stories of mass shootings, violence, and hate crimes around us. The sad enormity of the fact is that one of the worst event massacres of our time took place in the Mandalay Bay property just over three years ago. We must ask ourselves, is this time and this space appropriate to present a session like this? We believe given the current culture not only is it appropriate, it is imperative.

Eric Drewry, Certified ALICE Training Instructor and Director of Protection Services at the Detroit Institute of Arts will join his friend and colleague Jamie Quickert, Director of Catering and Events, as they approach this topic from two perspectives: security and client relations. They will dive deep into how to prepare and create a plan for individuals and organizations to more proactively handle the threat of an aggressive intruder or active shooter event. They will discuss real life incidents, and walk through a mock scenario. For anyone who works in large scale events, cultural institutions, venues, and hotels—this is a must attend session.