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Bob PacanovskyChief Hospitality OfficerThe Black Tie Experience

An entrepreneur for more than 20 years, primarily in the hospitality industry, Bob and his team had one opportunity to create both a wow experience and a lasting impression on their clients and guests. He has turned that expertise into a series of keynote speeches and trainings he calls the “Black Tie Experience.” Bob focuses on three areas of expertise that he garnered over his twenty plus years as an entrepreneur: • Building and increasing customer loyalty • Developing Selfless Leadership • Forging Lasting Impressions Bob has achieved Professional Member status of the National Speakers Association. He has spoken throughout the United States to numerous companies, colleges and organizations, including the national American Bus Association Conference (two years) the International Bowl Expo Conference, Select Travelers Conference, The Catersource/Event Solutions Conference, the Ohio Society of Association Executives, and many, many more.

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