Session Scheduler

View, browse and sort the 2018 Catersource sessions by track and session. With the CS2018 session scheduler, you can build your education schedule in advance and access it during the show via export or with the Mobile App, once live

PLEASE NOTE: Using this schedule builder is for convenience only and does not register you or guarantee you a seat in the sessions. Only ticketed optional events guarantee availability.

Seating is first come, first served.

Surprise & Delight Catering

Emily Sullivan (President, Emily Sullivan Events)

Location: Florentine 1

Date: Monday, February 19

Time: 3:30pm - 4:30pm

Track: Food & Beverage, Weddings & Special Events

Company Role: Catering Professionals: Operations, Sales, Marketing and Staff, Event Professionals, Culinary Professionals

Vault Recording: TBD

Audience Level: Intermediate

If you find yourself thinking about ways to set yourself apart from the competition, this is just the session for you. Surprise and delight is a concept that has bounced around the marketing world, but is starting to make waves in the hospitality industry as a proven method to elevate client experience and increase referrals. In this session, Emily Sullivan will look at ways to go above and beyond your clients' expectations and surprise them around every corner with simple tricks that will keep them guessing.