View, browse and sort the 2018 Catersource sessions by track and session. With the CS2018 session scheduler, you can build your education schedule in advance and access it during the show via export or with the Mobile App, once live
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Pleasing Your Goldilocks: Getting It Right the First Time
Jamie Quickert (Corporate Director of Catering, Lancer Hospitality)
Location: Augustus 1
Date: Monday, February 19
Time: 4:45pm - 5:30pm
Track: Business & Operations, Sales & Marketing
Company Role: Catering Professionals: Operations, Sales, Marketing and Staff, Event Professionals
Vault Recording: TBD
Audience Level: All
Once upon a time there was a girl named Goldilocks. Some of her food was too cold. Some of her food was too hot. One bed was too hard. The other was too soft. Goldilocks sounds a lot like some of our clients, doesn't she? In this fun and interactive "short burst" seminar we will discuss some of the common complaints from clients and how to avoid them. We will also discuss red flags and what to do when the client is not always right. We will share stories from the field and as always, discuss what to do when the #$% hits the fan as we work toward a fairy tale ending.