Session Scheduler

View, browse and sort the 2018 Catersource sessions by track and session. With the CS2018 session scheduler, you can build your education schedule in advance from your laptop, desk top or the mobile app. Access your schedule during the show via export or with the Catersource conference mobile app. You may download the CS2018 mobile app now from your iTunes App Store if you have an iPhone or Google Play App Store if you have an Android smart phone.

If you have any difficulties contact Catersource Customer Service at 218-740-6881 / 800-932-3632 Monday-Friday, 8am-6pm CST or you may email customer service at

PLEASE NOTE: Using this schedule builder is for your convenience and doesn't register you or guarantee you a seat in the sessions. You must purchase a conference and/or tradeshow pass or tickets for optional events in order to gain access. A friendly reminder that seating is first come, first served and it is possible that some classes or events may be sold out or filled. Don't miss out, be on time to sessions and purchase your tickets early to fully enjoy the Catersource experience.

Pleasing Your Goldilocks: Getting It Right the First Time

Jamie Quickert (Corporate Director of Catering, Lancer Hospitality)

Location: Florentine 1

Date: Sunday, February 18

Time: 10:50am - 11:45am

Track: Business & Operations, Sales & Marketing

Company Role: Catering Professionals: Operations, Sales, Marketing and Staff, Event Professionals

Vault Recording: TBD

Audience Level: All

Once upon a time there was a girl named Goldilocks. Some of her food was too cold. Some of her food was too hot. One bed was too hard. The other was too soft. Goldilocks sounds a lot like some of our clients, doesn't she? In this fun and interactive seminar we will discuss some of the common complaints from clients and how to avoid them. We will also discuss red flags and what to do when the client is not always right. We will share stories from the field and as always, discuss what to do when the #$% hits the fan as we work toward a fairy tale ending.