View, browse and sort the 2018 Catersource sessions by track and session. With the CS2018 session scheduler, you can build your education schedule in advance and access it during the show via export or with the Mobile App, once live
PLEASE NOTE: Using this schedule builder is for convenience only and does not register you or guarantee you a seat in the sessions. Only ticketed optional events guarantee availability.
Seating is first come, first served.
Everyone Eats! Getting the Order... Again!
Kellie Daab (Business Architect, iDo Collective)
Location: Florentine 3
Date: Sunday, February 18
Time: 12:45pm - 1:15pm
Track: Business & Operations, On-Premise, Hotels, Banquet Centers, Restaurants
Company Role: Catering Professionals: Operations, Sales, Marketing and Staff, Owners & Executives
Vault Recording: TBD
Audience Level: All
Catering professionals have one major advantage when it comes to creating customer loyaltyâ€”hunger! When an amazing experience sparks emotions, taste buds, and memories for your customers they become ambassadors for your brand. Through an understanding of what creates loyal clients and a systematic approach to continuing the client relationship, this session will break down the concept of customer loyalty and leave businesses ready to develop their own customer retention plan.