View, browse and sort the 2018 Catersource sessions by track and session. With the CS2018 session scheduler, you can build your education schedule in advance from your laptop, desk top or the mobile app. Access your schedule during the show via export or with the Catersource conference mobile app. You may download the CS2018 mobile app now from your iTunes App Store if you have an iPhone or Google Play App Store if you have an Android smart phone.
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PLEASE NOTE: Using this schedule builder is for your convenience and doesn't register you or guarantee you a seat in the sessions. You must purchase a conference and/or tradeshow pass or tickets for optional events in order to gain access. A friendly reminder that seating is first come, first served and it is possible that some classes or events may be sold out or filled. Don't miss out, be on time to sessions and purchase your tickets early to fully enjoy the Catersource experience.
Everyone Eats! Getting the Order... Again!
Kellie Daab (Business Architect, iDo Collective)
Location: Florentine 1
Date: Sunday, February 18
Time: 1:20pm - 1:45pm
Track: Business & Operations, On-Premise, Hotels, Banquet Centers, Restaurants
Company Role: Catering Professionals: Operations, Sales, Marketing and Staff, Owners & Executives
Vault Recording: TBD
Audience Level: All
Catering professionals have one major advantage when it comes to creating customer loyalty—hunger! When an amazing experience sparks emotions, taste buds, and memories for your customers they become ambassadors for your brand. Through an understanding of what creates loyal clients and a systematic approach to continuing the client relationship, this session will break down the concept of customer loyalty and leave businesses ready to develop their own customer retention plan.