Catersource and Event Solutions Conference & Tradeshow | Session Scheduler | Building a Strong Service Team that STAYS With You in a Competitive Job Market, Part 2

Session Scheduler

View, browse and sort the 2017 Catersource sessions by package type, track, and format. With the CS2017 session scheduler, you can build your education schedule in advance, share it with your team, and access it during the show by exporting your selections.

PLEASE NOTE: Using this schedule builder is for convenience only and does not register you or guarantee a seat in the sessions. Pre-registation through the registration system is required for Workshops and optional events, but all other sessions are first come, first served onsite.

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  • Building a Strong Service Team that STAYS With You in a Competitive Job Market, Part 2

    • Daniel Joseph  |  Operating Partner, Blue Plate Catering LTD
    • Irene Ibarra  |  Manager of Compensation and Benefits, Blue Plate Catering, LTD
    • Adam Calero  |  Director of Event Operations, Blue Plate Catering, LTD
    Location:  RM 346
    Company Role: Owners & Executives
    Track: Operations, Best Business Practices
    Vault Recording: TBD
    Audience Level: All

    Part two of this session will focus on training and retaining employees after the initial hire and beyond. Learn how to create and measure success in a new training program, get an overview of Blue Plate's server basic training program, its cross training program, and several strategies employed that promote internal growth and foster a positive culture. Also review the Blue Plate philosophy of service and how it makes employees feel valued, invested, and satisfied. Receive an outline of internal communication strategy and how that relates to communication between the employee and supervisors, management, and executive team. Hear the details of strategies and processes for rewarding employees and how this plays into retention, as well as strategies for managing turnover in a highly volatile industry.